Returns & Exchanges Policy
We want you to love your Sparkle Drip pieces as much as we do! If for any reason you're not fully satisfied with your order, we’re here to help.
Returns
Items can be returned for store credit or an exchange within 14 days of delivery.
Returned items must be unworn, unwashed, and in their original condition with tags attached.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once your return is received and inspected, you will receive an email confirmation. Store credit will be issued within 3-5 business days.
Exchanges
Exchanges are available for different sizes or styles of the same item within 14 days of delivery.
To process an exchange, contact us at hello@sparkledrip.com. We’ll guide you through the process and ensure you get the perfect fit!
Non-Returnable Items
Certain items cannot be returned or exchanged:
Custom-made or altered pieces
Sale or clearance items
How to Start a Return or Exchange
Email us at hello@sparkledrip.com with your order number and reason for the return/exchange.
We'll provide a return shipping address and any necessary instructions.
Package your item securely and ship it back.
Once received, we’ll process your store credit or exchange.
Damaged or Incorrect Items
We take great pride in the quality of our clothing. If you receive a defective or incorrect item, please contact us within 5 days of receiving your order. We’ll make it right at no cost to you!
Have more questions? Contact us at hello@sparkledrip.com – we’re happy to help!